The overriding mission of any company is to fully utilize its human capital
in ways that will enable the firm to successfully meet the challenges of today’s
global economy. Our four-step ‘Executive Coaching’ program will allow your firm
to remain focused on today’s key-result areas while at the same time, prepare
your management team for tomorrow’s challenges.
Our consultants bring international business experience to the coaching
experience. Strengthening management skills, improving leadership skills and
focusing critical thinking skills are just a few of the skill sets your team
External Customer Survey
The definition of ‘quality’ begins with customer expectations and ends with
customer satisfaction. Therefore, any quality program must focus the
organization on the customer’s perception of how well it is doing in terms of
its customer focus.
This diagnostic assessment involves wide-ranging, open-ended interviews with
selected customers. Interviews are conducted by telephone for convenience, ease
of administration, and to reduce cost. Customers to be interviewed are selected
in consultation with management.
The survey is designed to result in measuring not just ‘how satisfied’
customers are, but also identifying specific examples of ‘why’ customers may be
dissatisfied with specific aspects of the organization.
Action Management Corporation provides the most advanced and thorough project
and program management services for clients in both the public and private
sectors. We have managed and successfully completed some of the most complex and
managerially demanding projects in the country. We apply a complete management
system to your project, which assures completion on time and on budget. We
ensure the long-term viability of your project, but we do not become a part of
your permanent staff